SERVICES
A SINGLE CUSTOMER VIEW
In a world of evolving change, disruptive technologies, innovative business models and new market entrants, the landscape for services businesses is highly competitive and equally exciting. To succeed, organisations need to be efficient, focused, sharp and continually investing in the best talent available to keep ahead of the trends.
At DNA we have a wealth of experience recruiting for both B2B and B2C organisations across the services sector such as financial services, utilities, telecommunications, insurance and online marketplace. Companies are competing for talent who understand the importance of one-to-one personalisation and automation including dynamic content along the customer journey across multiple channels. We are seeing greater emphasis than ever before on a single customer view both on and offline to reduce pain points. High levels of customer experience are the key to stand above the competition. Building a strong digital capability and driving innovation as markets are disrupted is also vital.
Our dedicated Services team are skilled at working with talent pools with experience in the services sector and we hold a unique network with individuals across our functional areas such as Digital, Marketing and executive leadership positions.

ROLE
SPECIALISATIONS
- Marketing
- Digital
- Retail
- Media
- Supply Chain
- Procurement
- Engineering & Operations
- Talent Consulting
LATESTS ARTICLE & INSIGHTS

What is the future like after COVID 19 Pandemic vs WFH: how can this work?
COVID-19 is taking over every part of “normal” life – including work. With the hope of maintaining “normality” many employees are working from home (WFH), in fact 88% of us

The best motivation podcasts before starting your #WFH day
Remember the days where you’d jump into the shower (hoping the hot water would wake you), grab a piece of toast as you run out the door onto public transport

How to perk up your home office to feel like your work one
COVID-19 has changed so many aspects of everyday life. From socialising, shopping, exercising and work – the new norm is staying at home. We caught up with Interior designer Aoife